Inflight Wi-Fi. Here's what to do: Please note, you can't change your actual account name or date of birth in the personal details section of the profile menu. AirNewZealand lounge passes are not available for purchase. Check your balance, special offers and more. You can also sign in to the Air NZ app, which will . 2 Certain purchases and transactions do not earn AirpointsDollars or Status Points, as applicable (see the applicable Credit Card Conditions of Use for full details), including: fees, charges or interest, balance transfers, credit card repayment insurance, tax payments (including local council rates and ACC Levies), gambling chips or gambling transactions (including online gambling), cash withdrawals from your account, money orders, travellers cheques and foreign currencies in cash, business-related purchases made with a Westpac Airpoints credit card other than a Westpac Airpoints Business Mastercard and transactions on any nominated account(s) linked to your Westpac Airpoints credit card. clear: both; However, you can use AirpointsDollars for a wide range of Airpoints rewards like air travel, rental cars, hotel accommodation or to buy or renew your Koru membership just like cash. The lock symbol and related URL containing "https" means thatthe connection between your web browser and the website server is encrypted, which is important. Image courtesy of airnewzealand.com. Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. Accountability for the subscriber base across the owned Customer Loyalty programmes, and execution of strategic Loyalty partnerships. You can also sign in to theAirNZ app, which will display your upcoming AirNewZealand flights. What time do greenlight deals go on sale? To be eligible for Fast Track to Star Alliance Gold status Welcome Offer, you must apply and be approved for a new HSBC Star Alliance Credit Card and spend $4,000 on eligible purchases within the first 90 days from account opening. With four different Airpoints credit cards, there is a card to suit you. If you have any questions on a Getaway package in the first instance please email weekendersupport@airnz.co.nz. You won't need to fill in all your details again. Learn more about suspicious emails and messages. I have recently changed my name, how does this affect my Airpoints membership? A password manager stores all your passwords securely, so you do not need to remember them. It may take a little longer than usual to get back to you. Air New Zealand Privacy & Security Policy. . Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. Anyone can join and membership is free. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines. As an Airpoints member you'll have an online account that shows your existing AirNewZealand bookings and the total AirpointsDollars you have available to spend. For credit card fees, interest rates & other benefits visit Westpac's Airpoints web page. And there's plenty of more ways he can help. Please enter username to reset password Username Submit If you've not registered yet, you can register for Airpoints online. Simply click on the "sign in" button on. Last Updated: 2021-10-06 11:45:03 Understanding your online account. It's possible your missing AirpointsDollars and Status Points are still being processed. display: -moz-box; 2. More about membership tiers. Once resolved, call our team to reactivate your account. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. You can reset your password (and choose a new one) in two ways: either by answering some security questions, or by providing your Airpoints membership number. Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. The airline says more than 2,000 flights are booked everyday utilizing Airpoints a number which at first glance is surprisingly large given the size of the carrier and program's reputation for not being very rewarding. What to do if you travel under a different name width: 33.3333%; Terms and Conditions Rewards programme points will be awarded on eligible rentals. Airpoints help. Learn more about how Status Pointsworks and the great tier benefitsyou could soon be enjoying. Gold Airpoints members can gift their AirpointsDollars to two nominated recipients who live outside their household per year. This varies and can be quite random. Do update your password regularly. Book by phone: Have your Airpoints number ready when you call the Air New Zealand Airpoints contact centre on 0800 247 764 (or +64 (0)9 357 3000 if you're calling from overseas) Book via a travel agent: Provide your travel agent with your Airpoints number at your time of booking sales presentation can be a very "hard. At least daily and sometimes more than once a day. The team are available 0900 - 1630 Monday to Friday, outside of public holidays, and will respond to you as soon as . We'll send you daily updates with our best deals, but remember to keep checking the site because we might also drop in specials throughout the day. In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. padding: 10px 0; The app also lets you use your retail and travel, Watching your AirpointsDollars and Status Points add up is easy with your online account. AirpointsDollars can be spent on flights with AirNewZealand, as well as partner and Star Alliance airlines. Tasman. To save you waiting, our Oscar the chatbotmay be able to assist. Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. No, AirpointsDollars may not be exchanged for cash. Find out more about claiming missing points. Travel periods are strictly limited and fares may not be available on all flights or days during stated travel period. -ms-box-orient: horizontal; Your flight was no more than 30 days before you joined Airpoints if you've joined recently. Site is running on IP address 185.149.6.94, host name 185.149.6.94 (Bracknell United Kingdom) ping response time 2ms Excellent ping. See the Elite Airpoints Dollar upgrade chart. Can I earn AirpointsDollars for a ticket that I have purchased for another person? In the air, you can earn AirpointsDollars on many AirNewZealand and Star Alliance flights. For Silver, you'll need to earn 450 Status Points, 900 for Gold, and 1,500 for Elite tier status. You will need your booking reference and the last name on the booking. Your Airpoints number if you have an Airpoints related enquiry. To do this, sign into your online account with AirNewZealand, then find your Gifting Register on My Benefits. As an Airpoints member you'll earn Airpoints Dollars on all eligible Air New Zealand flights, as well as many partner airline and Star Alliance flights. $70 spent = 1 Airpoints Dollar up to a cap of $60,000 3. Call our friendly team on 1800 132 476, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. Answer To make sure the Airpoints Dollars you earn are automatically added to your account, the name on your Airpoints membership, and the name in which you book travel, should match. You can also complete a MEDA form, or find out more about flying with a medical condition. then. Star Alliance frequent flyer programmes are independent and separate, therefore we cannot transfer your AirpointsDollars, points or miles between them. Your password or passphrase should not contain yourAirpoints number, username, or email address. Learn more, including what happens if you are having issues entering the passcode. .content .usp-content .price-currency { Air New Zealand Lounges. Login - Air New Zealand Internet Banking. Compare and book leading operators from taxis and shuttles to limousines and helicopters. Or to compare these cards to the rest of our range of Airpoints credit cards, use our Airpoints credit card comparison table. Eligible purchases exclude interest free promotional purchases, balance transfers, cash transfers, business expenses, cash advances, fees and charges, BPAY, any disputed transactions and government fees and charges. Convert your Star Alliance Points to award miles or points in your chosen Frequent Flyer Program of the participating Star Alliance member airlines. Please sign in with your Airpoints details by clicking on the link below. .content.header-bottom .usp-content > div { If you have your Airpoints number and password. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. More on managing your account Pro-tip: For the best Oscar experience,sign in to the website first. You can use AirpointsDollars to pay for Koru membership. As an Airpoints member you can earn AirpointsDollars in so many ways, which you can then spend on flights, rental cars and other things that make life and travel more enjoyable. E2E development and execution of direct marketing strategies . (AirNewZealand reference numbers end in "H".). Username Cancel If you have funds loaded into your OneSmart Account, you can use your Airpoints card for eligible purchases wherever Mastercard is accepted overseas and in New Zealand. You will need your booking reference and the last name on the booking. I forgot the password for my Airpoints account, how do I reset it? height: 42px; The name on your Airpoints or Koru account must always match the name on your current passport. Getaway packages.