Non-folding standard bicycles, can be taken on to this train, but must then be placed in the bike spaces. Or if you want to subsequently book a bike reservation after you have booked your travel ticket, you can do so by calling 0345 528 0253. [22] Occasionally, services had to be cancelled at short notice due to a lack of staff. When you book in advance on the Avanti West Coast app, you can book a seat reservation for free. One carriage on all 11 coach Pendolinos (the existing Coach G), will be converted from First to Standard, and with more seats in Standard that will increase each train's seating . Power sockets and USB sockets at seats. When using the Avanti West Coast ticket booking system you can choose a type of seat preference, window or aisle etc, but two screens later, after you have chosen a delivery option, you will see a screen which shows the allocated seat numbers and also has a 'seat picker' button. Virgin Trains had been the previous operator, hence the images which show its branding, but they'll be updated as soon as the Avanti designs are applied to the trains. Change your journey UK Railway Discussion Avanti planning to scrap the quiet carriage? Train travel is one of the most comfortable and scenic ways to see the world. For Advance ticket booking, youll automatically be given a seat reservation - all you need to do is enter your preferences during the booking process, such as whether you want a window or aisle seat, need to sit at a table, or easy access to a toilet. Check the info below regarding whether bike tickets and/or reservations are required pre-boarding. This train is solely used on daytime departures. Find train times and. Avanti West Coast has taken over from Virgin as the operator of these trains and as a result all of these trains will be refurbished internally in a program of works, which will last until 2024. According to the time of day of travel, passengers will be able to choose from a menu of catering options, which will then be served at their seats. Avanti West Coast (Birmingham) - All You Need to Know BEFORE You Go. Each train varies in design, so be sure to check the correct Pendolino seating plan or take a look at our Super Voyager train seating maps to make the right choice for your journey. All rights reserved. Type in your search or select an option to browse. This page was last edited on 2 March 2023, at 17:01. Refund your ticket Avanti Super Voyager trains have both wheelchair spaces and seats with additional leg-room, the Assisted Travel page on the Avanti West Coast website includes the booking information. The trip out I had booked in standard class, and I found that if booked enough in advance, this offered good value for money. There is no charge to rail pass users for booking an optional reservation. First Trenitalia West Coast Rail Limited 2021. No, it requires someone to hear it, e.g. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. If you wont be making a short-distance journey* complimentary food and drink is served to first class passengers at their seats *this service is always available when traveling to/from London. We ended up booking coach B which was super busy and literally full of suitcases. Avanti West Coast trains offer an excellent First Class service with large, comfortable seats, generous legroom and tables. Travels with Avanti Tuesday 5th July 2022 I'm still trying to get the hang of Avanti West Coast's Standard Premium class. , so theres something to suit everyone on Avanti West Coast trains. Only First Class ticket holders can access the Avanti lounges which are available at these stations; Birmingham International, Birmingham New Street, Crewe, Glasgow Central, London Euston, Liverpool Lime Street, Manchester Piccadilly and Runcorn. All children up to the age of 15 benefit from discounted tickets, so youll still be getting a great rate on your little ones train travel, whilst also taking away the stress of looking for a seat when you board the train. Need to be close to the toilet? You dont have to occupy the seat(s) you will assigned when booking online, so if for any reason you want to travel in a different seat, you can do so. Book direct with the FREE Avanti West Coast App for no booking fees and unbeatable prices. Coach A is usually found at the very front of trains heading north from Euston, so you will have to walk the length of the platform to access it. Avanti West Coast has become the first UK train operating company to offer an additional class of travel as part of its services. Dedicated spaces for wheelchairs are available on this train. The general guide to travelling in Britain by train, Discover what's good to know about riding the trains, taking popular journeys, using the major stations, booking tickets and travelling with rail passes. You can change your seat via our seat picker after you have purchased your ticket but: *Sorry, at this time you won't be able to change your seat reservation via our website if you have bought an open return. So exactly what I said. This train has a bar car with a counter at which hot food can be ordered along with snacks, sandwiches, salads and hot/cold drinks. [47], In June 2022, two Avanti West Coast Class 221 "Super Voyagers", units 221142 and 221143, went off lease. 24 May 2021. We then tried to change the seat bookings, which should be possible online, but wasnt, and having held on the phone for two hours we eventually discovered that rather than being seated side by side we were sat one behind the other on the outward journey. How exactly are you able to conduct a Zoom meeting without sound* being played from an electronc** device, then? ShowMeTheJourney has made multiple journeys by Pendolino trains, on which the coach in which our reserved seats were allocated was busy, while coach C was comparatively quiet. Whether you book online, through the app, at a ticket office or over the phone, well automatically book a seat for you free of charge. We walked down to the coach with the shop and it was literally empty and so much nicer so we sat there. 3 x Avanti agents asked what was happening all with a different response. [12][13], In August 2019, the DfT awarded the franchise to the First Trenitalia consortium with Avanti West Coast to commence operations on 8 December 2019. For Advance ticket booking, youll automatically be given a seat reservation - all you need to do is enter your preferences during the booking process, such as whether you want a window or aisle seat, need to sit at a table, or easy access to a toilet. Weve also included features that can be found at each seat, so you can choose a seat thats close to the toilet or one with a plug socket to suit your needs. Monday to Sunday - 08:00 - 22:00 (Closed 25 and 26 December) Lost Property Phone 03455280253 Address First Customer Contact Ltd This is one of more than There is also an on-board caf from which you can order hot food and a more extensive range of food/drink items. La Quinta Inn by Wyndham Costa Mesa / Newport Beach. Apparently Issue was known about from early morning but nobody was Informed of disruptions when leaving London so all appeared to be on time. Refund your ticket The maximum size of suitcase that can be taken on board is 30cm x 70 cm x 90 cm more information is available here. Your ticket reservation will outline your carriage and seat number. This second version of ShowMeTheJourney is exciting and new, so we are genuinely thrilled that you are here and reading this, but we also need your help. An email in the early hours of our day of return travel informed me that our booked train was now cancelled with no further advice than to check online for the next available train. Sadly the quiet zone is something I miss when travelling First Class on Pendolino services. Though before doing so it's worth looking up the departure you will be travelling by, to check whether bike spaces are available Were striving not to let anything get in the way of providing the most useful service possible, hence a facility has been set up with DonorBox which can be used to support the running costs and make improvements. On 8 December 2019, Avanti West Coast took over operations from the prior operating company Virgin Trains, which had run the franchise since 1997. make it easier to take the train journeys you want or need to make. Whatever your seating preference, the Seat Picker ensures you get your ideal seat. Ask roy2842018 about Avanti West Coast. This weekend menu is also available when Mondays and Fridays are national holidays, with the exception that a limited version of the Brunch Menu will also be available. As of December 2022, Avanti West Coast intercity routes are shown below: Avanti West Coast commenced operations having inherited the existing Super Voyager and Pendolino fleets from Virgin Trains. Causes unnecessary arguments & grief for the traincrew. The "annoyance" bit is a higher bar and effectively requires a passenger to complain and state their annoyance, which could result in them receiving abuse once the member of staff went away and thus being reluctant to complain even though they are annoyed. In November 2016, the Department for Transport (DfT) announced that the InterCity West Coast franchise would be superseded by the West Coast Partnership (WCP). The First Class coach on an Avanti Super Voyager train - the Virgin branding has now been removed, so the images will be updated once they have the new colour scheme applied. Apart from multiple service disruptions which was not their fault the actual train journey was awful. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. So if for any reason you want to travel in a different seat, you can do so. A catering trolley with hot and cold drinks and snacks should be taken through the train at some point during its journey. Once your logged on to the Wi-Fi, you can access a complimentary entertainment portal. Train Cancellations, Delays, Alterations and Engineering Work information is brought to you directly from the Avanti West Coast operational control room and . Instead of advertising or paywalls, your financial support will make a positive difference to delivering an enhanced service, as theres a lot of ideas which we want to make happen. London Euston <> Shrewsbury via Birmingham and Telford. WestCoastMain 23 Nov 2021 Not open for further replies. When travelling in Standard Premier you will be invited to download the Avanti West Coast app, so that you can use the At Seat Order service. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The switch over between these two menus seems to occur between 08:30 and 09:00. *= Advance tickets can only be used on the departure selected when booking, but the departure info is on the reservation, so it shows the conductor that you are in fact traveling by the departure you selected. Like by-laws banning all annoying or excessive noise to be made on trains, including party-making, or broadcasting large volume from devices on trains? This will signal the start of a race to board the train, join the throng if you have luggage, the space for storing luggage isnt particularly generous, especially in Standard Class. Its quick and easy to make a seat reservation when you book your ticket on the app or website, and you can even choose your seating preferences to ensure you secure your favourite spot on the train. For Anytime and Off-Peak tickets, youll be given the option to reserve a ticket. Find train times and get live travel updates on the go. Interested in becoming a train driver? Were striving not to let anything get in the way of providing the most useful service possible, hence a facility has been set up with DonorBox which can be used to support the running costs and make improvements. Take advantage of these features and many more when you download the apptoday. Particularly if you will be travelling long-distance, prior to making a booking, ShowMeTheJourney recommends looking at the seating plans, which can be downloaded from the Avanti West Coast website. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. As Tips and insights for how to travel by train in beautiful Scotland which will tell you all you need to know. Join the 1,679 people who've already reviewed Avanti West Coast. The power sockets on this train are compatible with the standard 3-point plugs as typically used in the UK. These Super Voyager trains are diesel powered so Avanti West Coast uses them for services which operated beyond the boundaries of the electrified lines. At the start of the franchise, the rolling stock used for these services consisted of 56 Class 390 Pendolino high speed electric multiple units and 18 Class 221 Super Voyager diesel-electric multiple units; in 2019, it was announced that the Super Voyagers would be replaced by newly built Class 805 bi-mode multiple units and Class 807 electric multiple units. All coaches will have two doors, one at each end, and the other door may be nearer to your seat. Overall, I've found it hard with Avanti also in the past regarding not having tickets available fir purchase until a week or 2 before rather than as it used to be. Each First and Standard Class coach on the train offers a mix of table seats and airline style seats - and you can specify a preference for being sat at a table seat(s) when booking tickets. Contact Centre Opening Hours Monday: 10:00 - 16:00 Tuesday: 10:00 - 16:00 Wednesday: 10:00 - 16:00 Thursday: 10:00 - 16:00 Friday: 10:00 - 14:00 Saturday: Closed Sunday: Closed Contact us: 0344 873 0051 More posts you may like r/london Join [30][31], Between 14 August and 18 September 2022, Avanti West Coast reduced its timetable, citing unofficial strike action from its employees. Is this safe and legal? All children up to the age of 15 benefit from discounted tickets, so youll still be getting a great rate on your little ones train travel, whilst also taking away the stress of looking for a seat when you board the train. Dedicated spaces for wheelchairs are available on this train. Despite requesting forward facing seats our revised booking gave us rear facing seats which for the length of journey would be a problem for my partner. [4] Accordingly, the DfT required that bidders have experience in operating high-speed trains and the associated infrastructure, which led to all tendering parties either being, or partnering with, an existing high-speed operator. [26] Its workers are amongst those who have voted to take industrial action due a dispute over pay and working conditions. Luckily, we found two seats together in the quiet coach, but this was an unpleasant start . The actual journey was very comfortable and the staff in first class were very friendly and the food options and quality very good especially the breakfast on our return journey. Like other passengers I would give this a zero if there was the option. always, all images were captured on trips taken by ShowMeTheJourney. [5][6], During June 2017, the DfT announced that three consortia had been shortlisted to bid for the franchise:[7][8], In December 2018, the Spanish state-owned company Renfe Operadora joined the MTR-led bid. Just completed a journey from London Euston to Crewe with many people standing in the aisles all the way. What attractions are near Avanti West Coast? Up to two dogs can travel for free with an individual, or group of travellers. Its easy to make a train seat reservation with Avanti West Coast. This queue had absolutely 0 signage, and so we had no clue what it was there for. In the lounges complimentary drinks and snacks will be available. Avanti West Coast 2 228 #24 of 43 Transportation in Birmingham Rail Services Open now 12:00 AM - 11:59 PM Visit website Call Write a review About Suggested duration More than 3 hours Suggest edits to improve what we show. A First Class seating saloon, note the 1 + 2 formation across the aisle, The seats in Standard Premier are also used in First Class, Standard Premium also has the same additional luggage space as First Class, A train with the full exterior Avanti branding has arrived in Penrith, An Avanti West Coast Pendolino at Euston station, The new Avanti West Coast colour scheme which has been applied to the exterior of most of the trains, In all coaches of the train, these displays above the windows show whether a seat is reserved or available, The info by the doors shows the coach number and which seat numbers can be easily accessed, The general guide to travelling in Britain by train, Discover what's good to know about riding the trains, taking popular journeys, using the major stations, booking tickets and travelling with rail passes, European Daytime Trains: A Beginner's Guide, the on board facilities of more than 70 European train services; check the catering, whether you can take bikes and whats available in 1st class.