The ACA works as the ombudsman (an official appointed to investigate individuals complaints against a company) to help you resolve problematic issues or concerns with an airline andit provides a free and independent service to airline customers. iPod touch Requires iOS 10.0 or later. Book your flight on independent flight search website with 100% focus on Asia Pacific: Before booking a flight, check if any of these promotions apply to you: Updates on Turkish Airlines regulations + promotions + cheaper flights. Songshan Dist., Taipei City / Phone: Turkish Airlines Inc., Bangkok Town Office, 30th Fl, Sathorn Square Office Tower, 98 North Sathorn Road, Silom, Bangrak, Bangkok / Phone: Turkish Airlines Inc., Atatrk Bulvar, Celal Bayar Business Center No: 211, Kavakldere, Ankara / Phone: Turkish Airlines Inc., Abu Dhabi Mall, East Tower, 4th Floor, Abu Dhabi / Phone: Turkish Airlines Inc., Emaar Square Building 6, Ground Floor Unit B, Burj Khalifa, Dubai / Phone: Turkish Airlines Inc., 3414 Peachtree Road, NE Suite 1075, Atlanta GA 30326 / Phone: Turkish Airlines Inc., 1 International Place, Suite 3130, Fort Hill Square, Boston MA 02110 / Phone: Turkish Airlines Inc., 2101 Rosecrans Ave. Suite 4295 El Segundo CA 90245, Los Angeles / Phone: Turkish Airlines Inc., 350 Fifth Ave, Suite 7510, New York NY 10118 / Phone: Turkish Airlines Inc., Down Town Office, San Francisco CA / Phone: Turkish Airlines Inc., 1650 Tysons Blv. A: Turkish Airlines doesnt have a separate phone number for IT/technical/web support. Our AI-empowered app can assist you with copyright protection, clinical trial applications, DMV appointments, FOIA requests, mailing services, item returns, and delivery refunds. We can get you in touch with supportand help you skip that long wait by staying on hold for you. Visit Turkish Airlines Managing your XCover Protection Where are my XCover Protection documents? Others Named Ron Engels. There, you'll find answers and solutions to curiosities such as: You'll even find a search tab at the top of the page to make sifting through all of the questions as easy as possible. Late hours on weekends can increase the chance for your call to be answered promptly. This contact is open 24 hours, 7 days a week. He told me I cannot visit UK now even I have valid Visa which is completely rubbish. Istanbul, TR View. We're proud to partner with a selection of domestic and international airlines to extend the number of destinations we offerenhancing your travel experience with world-class service that spans the globe. You have to qualify for entrance by the amount of your miles or class category of your ticket (business class) with Turkish Airlines.. Tambo International Airport. <p>Turkish Airlines 844-822-0538 Booking Number</p><p>Have you ever faced any issue while Booking flight tickets online? Sit back and relax while we do the work. So getting in touch with Turkish Airlines Customer Servicecan be a huge hassle. No:39. He was very arrogant and cannot provide any information I need. A: To contact Turkish Airlines call center in Singapore call the phone number 65 67324556 or +90 850 333 0 849 (available languages: English and Turkish). If you do not want to take an alternative flight or travel by road, Turkish Airlines will offer a full refund of your ticket. If you are unsatisfied with how Turkish Airlines settles your complaint, you can contact the Airline Customer Advocate (ACA) body in your country. Turn on more accessible mode Can I pay to enter Turkish Airlines lounge? In this article, we will be discussing the features and benefits of using their dedicated . Youll then have the option to request a refund with a voucher. Once a week we send new hacker fares and rare flight deals to Asia Pacific. Top Turkish Airlines Employees Bilal Eki CEO and Member of the Board. Turkish Airlines is the national flag carrier airline of Turkey, headquartered at the Turkish Airlines General Management Building on the grounds of Atatrk Airport in Yeilky, Bakrky, Istanbul. You can use DoNotPay to contact customer service at any company. 426 Click on the name of the company and have us do the work for you. Turkish Airlines takes various measures to provide the best assistance to the existing and the people who are newly associated with them via the customer service center. the airline usually puts more resources into customer service. The time of flight is changed. Get in touch with us now. I travelled with my family from Lagos Nigeria to Birmingham UK .I happened to have forgotten my phone on the flight from Lagos Nigeria to Istanbul (flight TK 626) and one of my travelling bag was missing by the the time I got to my final destination ( Birmingham) Our seat number is 28 A,B,D,E,F. Ticket# U5KRTW. A: Turkish Airline Taksim sales office is located in Talimhane - Taksim, Kocatepe Mah. The same goes for Miles and Smiles credit cards: 444 1 849. You dont need to be an expert on Turkish Airlines refund policy or cancellation policy to receive your money back. Thank you in advance . Try to remember where exactly youve lost it (e.g., airport terminal, on the aircraft, and similar) and when you think it happened. Founded: May 14, 1997 Headquarters: Frankfurt Airport, Frankfurt am Main, Germany Website: staralliance.com The Numbers / Statistics Annual Customers: 728 million Daily Flights: 18,800+ Destinations: 1,300+ Countries: 193 Combined Fleet: 4,919 aircraft Lounges: 1,100+ Employees: ~423,210 Annual Revenue: ~ $171 billion Partners Have a different type of problem? Trk Hava Yollari AO engages in the provision of domestic and international air transport and cargo services. By using flycoair.com, you agree that Flycoair is not accountable for any loss - direct or indirect, arising of offers, materials, or links to other sites found on this website. And remember, DoNotPay has a fast, easy way to reach TA customer support. But even there, a live person (part of Turkish Airliness customer service team) is available. Try to contact the call center very early in the morning (4am - 7am) or on the weekend. Located in Concourse B (Inside Security). The good news is that the situation isnt as dire as it may seem because DoNotPay has developed a tool to help you with your search! It will help if you are comfortable with that language, but generally, the hotline staff also should speak English. Press 1 in case you are not a Miles and Smiles member. A: No. Turkish Airlines makes connections between Turkey and the rest of the world. Search for the company you'd like to call. : 3/1. Address: Tayakadn District Terminal Street No.1 Arnavutky / Istanbul. For example, theres no need to contact Turkish Airlines customer service if you just want to check the status of your booking, change the date of your flight, or cancel your trip you can do this by visiting Manage Booking section of Turkish Airliness website (you will need ticket number and passengers surname to log in). To contact Turkish Airlines on Twitter, visit their Twitter account, then click the envelope icon to send a direct message. We use cookies to ensure that we give you the best experience on our website. Subject. No answer? How do I claim my Turkish Airlines ticket? Turkish Airlines is a multinational company founded on 20 May 1933 with its headquarters located at Istanbul Airport,, Arnavutky, Istanbul, Turkey and key people behind it being Ahmet Bolat (Chairman of the board) and Bilal Eki (Deputy chairman, CEO).. The airline serves more destinations non-stop from a single airport than any other airline in the world . Subsequently, you can issue award tickets for other persons as well." It operates through two segments: Air Transport (Aviation . You may be trying to access this site from a secured browser on the server. Here's how you can use DoNotPay to skip Turkish Airlines phone queue: That's it! Turkish Airlines Headquarters Info: Phone: +90 212 463 63 63 &Fax: +90 212 465 21 21, Turkish Airlines Email Support: web customer@thy.com, To Check the Feedback status: 0850 333 0 849/0850 333 2 538. A: Qantas head office is located in Istanbul. Additional baggage fees and fees for other services may apply. It operates a fleet of about 350 jets. The latest complaint turkish airline borg el arab was resolved on Oct 25, 2019. Nobody pick up phone. Turkish Airlines has the biggest fleet size of 763 that make it the world's largest Airlines. Good morning sir/ma pls i av a problem and i want u to help solve it pls i use turkish from Abuja to Tripoli and checked in my luggage direct to tripoli so un reaching tripoli i can not get my luggage pls i needed your help pls. In fact, the airline has an incredibly resourceful FAQ section on their website www.turkishairlines.com that can answer the most commonly asked questions. Turkish Airlines contacts and offices in Turkey (Istanbul, Ankara, Antalya, zmir, Rize, Artvin, Tekirda) UK (London, Heathrow and Gatwick airport, Hammersmith, Birmingham, Manchester) Canada (Vancouver, Ottawa, Quebec) Australia (Sydney, Melbourne, Brisbane, Perth) New Zealand (Auckland, Christchurch, Queenstown, Wellington) Macedonia (Skopje) Israel (Tel Aviv), Greece (Athens) Jordan (Amman) Indonesia (Jakarta, Bali) Singapore Malaysia (Kuala Lumpur KLIA) Malta Nepal (Kathamandu) South Africa (Johannesburg, Cape Town) France (Paris, Nice) Czech (Prague) Belgium (Brussels) Germany (Frankfurt) South Korea (Seoul) Spain (Barcelona, Bilbao, Madrid) Sweden (Stockholm) Switzerland (Zurich) Tanzania (Zanzibar) USA (Los Angeles, New York, Dallas, Houston, SFO, JFK, LAX airport, Manhattan, Brooklyn, Seattle) and more. A: To contact Turkish Airlines frequent flyer program Miles and Smiles call (+) 90 212 463 63 63. Your reservation number needs to be listed below the "my journeys' ' section. A: In case of delayed, damaged or lost baggage you should apply to the Turkish Airlines Lost and Found Office at the arrival airport. According to our tests, the average wait time for the Turkish Airlines call center was between 15 and 50 minutes depending on when we were calling. To find your trip, browse to www.Turkish .com website. If it is urgent, open the 'parallel communication channels' in the same time - especially try Twitter DM and Facebook Messenger to see which of them is currently less busy and the operator is available to talk about your emergency situation. Call Turkish Airlines Reservations at +90 212 444 0 849. Like many airlines, Turkish Airlines provides around-the-clock, 24/7 customer support to ensure your travel experience is as smooth as possible. 67.21.115.76 It is very difficult trying to get information and matters of importance resolve with Turkish airlines, the agents are not customer service friendly and are not helpful at all, I tried for 12 hours today to to get a client sorted out and is still waiting for assistance, it is pathetic. Turkish airlines booking can be cancelled within 24 hours of making the reservation, and this type of cancellation is eligible for a full refund. About Turkish Airlines. Colombo Bandaranaike International Airport. Try some today. Turkish Airlines ensures to provide the checked luggage to passengers at the time and with full safety. Please note that the complete passenger list must be finalized 30 days before the flight. Here are some tips to help you avoid losing your belongings when flying: You should also consider writing your name and contact info wherever possible so youre informed as soon as someone finds your lost item. Jend. Before contacting Turkish Airlines you should first try to check your flight status online or try to amend your booking on the Manage Booking page. A: To contact Turkish Airlines call center in the United Kingdom call the phone number 0044 203 991 1993 (London office) or 0844 800 6666 (London Heathrow airport, Manchester, Birmingham, Edinburgh offices). Turkish Airlines +1 {844}-801- (3540) Customer Service Phone Number. Conclusion:- +1857-877-1001 . There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. It's one of the largest mainline carriers in the world and occasionally you may run into a situation where you need assistance. Dear sir, I have the ticket to fly on the 20th of May from IST to CMB. Please answer me as soon as possible. Jerozolimskie 123A, Warsaw / Phone: Old Airport Road, Crowne Plaza, The Business Park, Building E, Doha / Phone: Turkish Airlines Inc., Prince Saud Al-Faisal St., Al-Rawdah Dist, Castello Building, Jeddah / Phone: Turkish Airlines Inc., Al Rasaifah, Ar Rusayfah, Mecca / Phone: Turkish Airlines Inc., Abubakur Al-Seddiq Street (Sultanah), Islamic University Goth Plaza, Medina / Phone: Turkish Airlines Inc., 54 Melrose Boulevard, 4th Floor, Melrose Arch, Johannesburg / Phone: Turkish Airlines Inc., 67/A, Gregorys Road, Colombo 7, Sri Lanka / Phone: Turkish Airlines Inc., Rm. How do I change flights? A: Holding times for Turkish Airlines may increase to 1-2 hours during peak hours (late afternoon on weekdays). The present flight from Mexico City now arrives 2 hours 25 minutes after the connection to Amsterdam has departed. Including its domestic operations, the carrier flies to about 320 destinations, largely in Europe, but also in Africa, the Asia/Pacific region, the Middle East, and North America. To contact someone from Turkish Airlines, Please follow IVR audio instructions. A: To get help about agency partnerships with Turkish Airlines, visit the airline webpage at turkishairlines.com/en-us/flights/agency-information/. Use this comments board to leave complaints and reviews about Turkish Airlines. 34149 Havaalan, Cad. Our services cross all borders and barriers to help you with almost anything you can think of. If you are already at the airport, you can head into the Turkish Airlines Lounge and ask the airlines representative for help. To write a complaint about Turkish Airlines and get an answer from the officials of Turkish Airlines, Complaintsboard.com's objective complaint writing and answer providing system can be used. You don't need to be an expert on Turkish Airlines refund policy or cancellation policy to receive your . Remember that you are required to keep your baggage tag and boarding pass with you for further procedures until the baggage is returned to you. I ve been calling all night the customer service number 800-8748875 and automatic service answer two time and disconnect the line. The refund may take up to 7 days (credit cards) or up to 20 days (cash or check). Alternative methods to contact Turkish Airlines, Turkish Airlines call center phone numbers (by country), Customer care for Miles and Smiles members. How do I claim my Turkish Airlines ticket? Performance & security by Cloudflare. Lamartin Cad. Read More:Is Turkish airlines a good and safe airline, Turkish Airlines Customer Service/Complaint: UK Phone Numbers. Cancellation Policy: Within 24 Hours Travel with Turkish Airlines. Dear Sir, I booked my ticket to the US for the 18th of this month, and i had a Spotnik V corona vaccine, Can I still travel after the new proclamation ? Thanks. To speak to someone at Turkish airlines, press 9 and wait on the call. Please call 1800-874-8875 for further details. DoNotPays help doesnt end here! Dear Sir/Madam. Call center phone number is: +1 800 874 8875. Sudirman Kav. As of 2017, it operates scheduled services to 302 destinations in Europe, Asia, Africa, and the Americas, making it the fourth-largest carrier in the world by number Continue reading Turkish . I had questions and I wants to talk with some one Very disappointed I m flying next wk and I m worry about it. Fly with our 25 worldwide airline partners to earn and redeem Mileage Plan miles and enjoy elite benefits along the way. More details about the services and facilities available for the Turkish Airlines customers are precisely given below: Turkish Airlines offers the best low-fare services to the customer via its website, airport ticket counter, and a reservation support number. How do I book this service? You have multiple ways of contacting the Turkish Airlines Lost and Found department to ask about your item. I hope can get to talk with someone during the day time. In addition, Turkish Airlines provides all kinds of support to the customer related to any query or any complaint they want to report, Main Address: Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey, Phone: +90 212 463 63 63Fax: +90 212 465 21 21, 350 Fifth Avenue Suite 7510, United States, Address:JFK International Airport Terminal 1 Jamaica NY 11430, Telephone:+1 718 751 2620 / +1 718 751 2617, Address:JFK International Airport Building No: 9 Cargo Area B Jamaica NY 11430. The more details you provide, the higher the odds of your item being found. In June 2022, the number of passengers that entered or departed Israel with airlines from Turkey amounted to almost 144 thousand. Basically, the earlier in the day you call, the less youll have to wait. I spoke with a man named Jordan who clearly said I can have a full refund or switch my flight I told him the exact flights we wanted to be on and he changed it in seconds No annoying questions/ offers etc. Flights to Asia Pacific. Refund service is also available with Turkish Airlines in case of flight cancellation or delay. * month ago I have called Turkish airlines to ask for the fees of a change of tic. There are times when the airline simply wont answer your calls. When an airline cancels a flight or makes a change to your itinerary, travel agents have the power to handle this for you, on your behalf. A: Turkish Airlines provides toll-free phone numbers for its call centers in some countries (for example theres a toll-free number in Dubai, UAE: 8000 3570 43 43). Also, I have found an error related to seat changes(irrelevant error) via App. This flight will not connect with my flight TK 1951 from Istambul to Schipol Amsterdam 28th April departure 07:20. Get In Touch With Credit One's Customer Service Reps Instantly, Get In Touch with JD Customer Service Reps Without the Wait, The Easiest Way to Contact Now TV's Customer Serivce Reps, Get in Touch with Google Nest Customer Service the Easy Way, Speak to a Live Customer Agent at Carvana Without the Wait, UnitedHealthcare Customer Service Hacks You Didn't Know, Reach Emerald Card Mastercard Customer Service Instantly, How to Speak to Anthropologie's Customer Service Agents, Speak to a Live Zoom Customer Service Agent With No Wait, Speak to a TXU Energy Customer Service Agent Instantly, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, contact Turkish Airlines customer service, Verifying travel requirements such as Visa approval, Special assistance (this can include wheelchair accessibility, dietary restrictions, and more). Verify Turkish Airlines Membership. All rights reserved. Here I am in Istanbul airport trying to get a refund. Over the past 88 years, the airline has quietly grown to become a global powerhouse. Here you will meet our ground services staff. If you are experiencing long waiting times when calling helpline, try to contact the airline directly on Twitter or Facebook. Thank you. STEP 2: Contact your agency, the call center, or a Turkish airline sales office. I contacted their main phone number (I believe thats a Turkish line) and they told me to contact the call center in the country I was traveling to. I found a message that informed me to contact the call center to confirm my flight change. In total, there are 2 ways to get in touch with them. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Alternatively, you can create a refund request by contacting the call center or one of the sales offices. From their incredible route network to their cuisine, their world-class lounges to their base in one of the largest aviation hubs in the world -Istanbul Airport (IST . Turkish Airlines, Room Number: 12-14 Level 5, Terminal 1, Manchester Airport, M90 3AL, UK. Languages English, Arabic, French, German, Italian, Russian, Spanish, Turkish Age Rating 4+ Copyright 2023 Turkish Airlines Price Free Developer Website App Support This is also the system that puts you on hold if the lines are busy but rest assured that on the other side there is always a human operator you can talk to. Do I have any chance to change my travel date earlier., mean 17th of May. The agent (a guy) from Nepal branch office was so terrible, not helpful and even rude. Check the details of the platforms here: You can dial toll-free 0860 666 828 from the South Africa location and get assistance 24x7 hours. Please advise me how can I do the chances. Find the list of addresses for Turkish airline's local offices, check suitable ones, and drop your letter at that particular address. Turkish Airlines ' reservation number is +1850-970-1200. Contact Media USA 1-870-596-6600 is a call connection service. We operate a compensation scheme to ensure customer satisfaction, evaluating customer feedback to find solutions and taking into account statutory national and international conditions, legislative requirements, civil aviation rules, and documentary evidence gathered by our partnership. The monthly number of . Ladies And Gentlemen Turkish Turkish Airline My Name is Mary Alebachew with the t. bought a ticket in vilnius for turkish airlines so that i can go . Kathmandu Tribhuvan International Airport, szgsales@thy.com / salzburglostfound@thy.com, bru.sales@thy.com / bru.airport@thy.com / bru.group@thy.com, gru@thy.com / customer.br@thy.com / groups@thy.com, yulinfo@thy.com / yulbag@thy.com / yyz.passengerservices@thy.com / yvr.info@thy.com, pekops@thy.com / bjssales@thy.com / cantkt@thy.com / shastation@thy.com / shasales@thy.com, thy.cdg@thy.com / info.bod@thy.com / groupes.bod@thy.com / helpdesk.bod@thy.com / nceinfo@thy.com, sales.ber@thy.com / sales.fra@thy.com / bag.fra@thy.com / fraops@thy.com / airport.hammg@thy.com / sales.ham@thy.com / sales.muc@thy.com / mucbag@thy.com / customer.muc@thy.com, delops@thy.com / delreservation@thy.com / delsales@thy.com / bomops@thy.com / bomreservation@thy.com, cgkops@thy.com / jakarta@thy.com / reservationdps@thy.com. I need a refund and compensation for my cancelled flight Istanbul to Birmingham 28th may 2021. Your IP: Turkish Airlines passenger feedback and reviews. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. The passengers can call on the number +90 444 1 IGA / +90 444 1 442 to contact the airport of Istanbul. And about the PCR test, you have mentioned any certain places for it or I can do it in any clinic here in libya. The staff didnt answer or solve my problem and left. Turkish airlines local office address Edinburgh: Turkish Airlines, 3/79, 2nd Floor, Terminal Building, Edinburgh Airport, Edinburgh, EH12 9DN, UK. How to redeem United Airlines Travel Voucher? Pl sort out this matter and refund us. Leaving me standing there for a long time. If you want to request a refund, it can be done via the turkishairlines.com website. Our AI-powered app will contact the Turkish Airlines Lost and Found office to inquire about your lost item. Well, Turkish Airlines is a popular flight service provider as well as it values its customers to a great extent. Ronald Engels Chief Risk Officer. 3 thy.com; shgm.gov.tr; kthy.aero; 5+ +90 312 203 6XXXX . When it comes to Twitter theres one more trick to get in touch with the airline faster: mention @TK_HelpDesk or @TurkishAirlines in a tweet about your issue. Sometimes, they can even bend the rules. Browse discounted flights to Asia (40% 80% off). All the logos, trademarks & copyright material belongs to their respective owners. Hasan Alhameedi, money can not buy entrance to Turkish Airlines lounges. You may find yourself talking to a bot at the beginning, but there is also a real operator waiting on the other side to help customers solve non-obvious issues. Steps to contact Turkish Airlines to change flight: Dial Turkish Airline customer service number +1-802-430-6211(24*7 Toll-free) or 1 800 874 8875. However, I can not confirm the change in flight. The in-charge will then process it. You can send e-mails by connecting to the internet, available on some of our B777-300, B787-9, A350-900, A330-300, A321 aircraft, and on some B737 aircraft where inflight internet service is offered. Reservation U22VHA Flight TK 0182 Cuidad de Mexico 27 April 2021 departure date has been changed 4 times: departure now 27th. They have wtitten that thry will refund it but i still havent got it back. Find the relevant contact details according to your region. Realized that you lost your phone, wallet, or luggage after flying with Turkish Airlines? The table below shows various ways to contact Turkish Airlines customer service. Luckily, DoNotPay can have your tuition expenses waived or assist you in applying for various types of financial aid, such as scholarships. Currently, Turkish Airlines doesn't provide WhatsApp contact number. We have helped over 300,000 people with their problems. Yes. Just straight to the point, helpful, honest and that seems to be hard to find these days with airlines. There is no need to print, stamp and sign these e-ticket invoices. Good travel agents have air teams behind them (who have relationships with airlines), often work via a bigger agency, or with support of incredibly strong networks and connections. Turkish Airlines has an average consumer rating of 1 stars from 426 reviews. Traveling can be stressful enough, and sometimes you may have questions or concerns that you need a little reassurance about. If you have submitted feedback and have no reply from Turkish Airlines, you can try to find out more about the status of the file by contacting the customer service representatives on 0850 333 0 849 or 0850 333 2 538 (airlines are open 24/7 ).