Find more Arris SURFboard SB8200 information and reviews here. Office Products, Office Furniture, Computers, Software & Consumer Electronics . .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. That is the exclusive reason why you would pay the extra amount for the CM1150V over the CM1200. One problem with buying a modem versus renting one, however, is that technology is always changing. This is the case for me. Thread . The benefit is that it will be ready if you ever do upgrade your speeds and you wont have to purchase another modem at that time. If you wish to use your own modem, and it is not the recommended 3.1 DOCSIS modem you can use DOCSIS 3.0 with 32 downstream channels, however, to receive the following speeds, please note the limitations on performance for non 3.1 DOCSIS modems:. Motorola Ultra Fast DOCSIS 3.1 Cable Modem, Model MB8600, plus 32x8 DOCSIS 3.0, Certified by Comcast XFINITY Paper instructions were in the box and also online. If I hadnt changed my default password, Id be able to log in to my modem using password as my password. Is there a better make/model that has similar performance and price to l. If you end up using the same internet provider for more than a year, it is almost definitely cheaper and smarter to purchase your own modem. The Motorola MB8600 Modem features DOCSIS 3.1 technology, while other models have 3.0. As a security note, if you havent changed the default password for your modem to a custom password, you need to. When asked about it, RCN said, "The Motorola MB8600 can connect but is known to have a lot of issues keeping a stable connection with our network. After that you will be able to go through the trusting again. Thanks everyone for your input and help, I appreciate it. Owning your own modem typically saves $132 per year in cable modem rental charges. Generally, when you sign up for internet, your provider will give you the option to rent a modem thats proven to work on its service. The MB8600 certificate isn't expired. If the modem isnt running the latest version of firmware, itll get the updated firmware from your ISP and install it. Over time, Internet and TV equipment must be updated to keep up with the latest technology. The MB8600 absolutely has issues with link aggregation. When it dies, I have to log in from the LAN and restart the router. Even if your modem is a different make and model, the steps to find out the firmware version of your device should be similar. Mbps refers to megabits per second, which calculates the amount of data that can pass through your network within one second. Ok so if thats the good news, whats the bad news? Those reflect the quality of the RF signal from Comcast, not what's going on at the Ethernet port. At last, click on Upload and wait for a moment. Old modems do hold up the speeds for the entire building. My signal levels are linked in another comment on this post. If your ISP wont update your modem, its most likely that: If you dont want to change your ISP (or theres no ISP in your area) and you want your modem to receive updates, you dont have much of a choice. As a reminder, my modem is a Netgear CM600 modem. Whether you find a new ISP or change out your modem, just make sure that your modem will get updated. Your modem needs to update its firmware whenever the manufacturer issues a new version of it. For the user, this means fewer hiccups and faster page load times. If you have questions about your services, we're here to answer them. With max download and upload speeds of 2 Gbps each, the SB8200 can handle any Internet plan for years to come (save for experimental 5-gig and 10-gig plans). Feb 21, 2019 . When I upgraded to gig I got the Arris SB8200 and it was getting like sub 100Mbps speeds until they pushed out the correct gigabit boot config. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Most modems should have a similar IP address. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. With an ethernet port present, this modem allows you to plug in one device to achieve a direct, cabled connection to the internet. Motorola MB7420 16x4 Cable Modem; . You might review Internet Troubleshooting Tips if you haven't already. If no login screen shows up, try finding the correct IP address for your router by Searching for your router. But do you need to splurge for a higher-priced modem with bigger numbers all around? (valid at GoNift.com). My ac pro cant go over 450 or so (80mhz). Dont worry if youre not sure what your modems IP address is. If you have gigabit service with voice, then skip this option entirely as it does not support telephone service. Thisll bring you to your modems login page. Occasionally, youll need to reboot your modem, whether its due to your providers updates or overheating. This cable modem is backward compatible with 32x8 DOCSIS 3.0. The CM1200 works with major cable providers like Comcast Xfinity, Cox, Spectrum, and more. Sometimes they wont update your firmware at all. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. Hi new member here can you please message me if you still have it, thank you. In my case, I can find my firmware version simply by clicking the Advanced tab. You still need to check to make sure your modem is being updated. I have defaulted both router and modem, turned off LAG on modem, to no avail. Internet is down for the second time in 4 days. The Motorola MB8600 is the best of the three DOCSIS 3.1 modems that are widely available right now because of its relatively low price and its two-year warranty. Call them at the phone number on your bill or 1-800-Comcast, or use one of the options on https://www.xfinity.com/support/contact-us/. When your modem receives the update, itll automatically install it. First and foremost, your ISP needs to make sure that the internet connection between the ISP and the modem owner (you) still works properly after the update. Firmware Version: 1.1.2. Com-crap compatibility site says "not supported due to fliters??" Try to plug in via the router and no internet. Should I keep the modem or return to the deplorable Spectrum Hisense Technicolor modem? Click to enlarge. item 7 Motorola MB8600 DOCSIS 3.1 Cable Modem. Although we dont often think about it, as soon as you put your homes devices online, youre at risk of an attack. I got a notice from Xfinity today stating that my equipment i.e. Click to reveal Your email address will not be published. Given the practical limitations of DOCSIS 3.1 modems, this device works just as well as the other units we tested, so once its sale price drops a bit further it will become the value purchase of the next generation. However, having both units in one means less equipment and cabling, which can help reduce the clutter in your home office. Considering that you dont have a lot of options to replace an Xfinity voice modem to begin with, the CM1150V is definitely the best option for replacing your modem for a package with Comcast voice and gigabit Internet. Heres what information was listed in this section. However, if you have the extra money, it cant hurt to go with the better model to account for your future needs. Most likely will need a tech to figure out where the breakdown is happening. The only way your modems firmware can be changed is by updating the firmware or installing brand new firmware on the device. You can: Its not safe for you to have a modem that isnt updated, because it can leave you open to some serious security concerns. I know I am being overly fastidious but I would like it if I can access the modem from any of my browsers. Netgear finally appears to be ditching the edgy gamer gear look for their routers, instead focusing on making them compact and innocuous. If you dont have gigabit internet, this will still work wonderfully as your internet modem. This thread is archived. Thoughts?? Look for a modem that doesnt have the lags seen with comparable modems from other brands. An important note: plans regarding potential upgrades or updates to the operating systems on its Android-powered devices and is, therefore, subject to change. At the time I was getting 175 down on a Blast Pro package on an old SB6141 modem. HomeNetworking is a place where anyone can ask for help with their home or small office network. The first thing to search for when reading a modems description is its compatibility. I enabled Link aggregation and haven't had any issues. Ok so you know the firmware version of your modem. If your ISP says they wont update your modem, it might be worth calling their competitor to see if theyll update your modems firmware. The Netgear Nighthawk CM1150V is functionally identical to the Netgear CM1200 with one exception: the CM1150V is currently one of the only DOCSIS 3.1 modems that supports Xfinity voice services. The MB8611 is equipped to keep you connected, now and in the future, with backwards compatibility to 32x8 DOCSIS 3.0. This website is using a security service to protect itself from online attacks. Theres only one ISP that provides coverage to my area, so my hands are tied on this front. This comes with some tradeoffs though. https://www.xfinity.com/support/contact-us/, https://www.xfinity.com/support/articles/service-protection-plan, event log, if available (Be sure to remove or blot out any MAC addresses. Speeds up to 1 Gig (940 Mbps) - DOCSIS 3.1 modem. This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! Speaking of compatibility, make sure the modem you choose works with your cable provider before you purchase it. No firmware available for prior update. In the coming weeks, Target shoppers with Gigabit speed broadband and Xfinity Voice plans will have the option to purchase the Motorola MT8733 DOCSIS 3.1 WiFi 6 modem/router, Motorola MB8600 and . 1 Gig NEW Motorola MB8600 DOCSIS 3.1 Cable Modem. I just need to check back in a few months to see if a newer version of firmware has been released. The only browser I could login to my modem with is Edge. OpenBSD over 2 years ago. How do you know what the default values are? Approved for Comcast Xfinity, Cox, and Charter Spectrum services, only. A model that is both a modem and a router will not only link you to the internet, but it can also link the computers and devices within your home to each other. Does it impact your ability to surf the internet? The Netgear CM1000-1AZNAS was the companys first commercially available gigabit modem, and you may stand to save some money opting for this model instead of its nearly identical predecessor. Click the Servers tab, then look for the "MTRLC LLC" certificate, which should match your Cable Modem IP. We also welcome product reviews, and pretty much anything else related to small networks. As we determined in the previous steps, I saw that my modem has firmware V1.01.22 installed. For example, Im talking about the major players like AT&T, Comcast/Xfinity, Verizon, or Cox Communications. Is your ISP going to spend a lot of effort testing and checking modem updates for that modem if only a small number of their customers have that same model? Power OFF the modem for 30 seconds then back ON after you connect the PC to the modem. To unleash your ultra-fast gigabit Internet plan, you need one of the best DOCSIS 3.1 modems. It wasnt a modem issue. Seems to work FINE. So how do you update your modems firmware? From there, its your ISPs job to make sure your modem gets updated. On the next panel you'll need to connect your modem to a "live" coax cable. It is no longer compatible with 1 gig or higher. If they are no longer supporting the device it is at.end of life. I purchased an MB8600 a few months ago and it just degraded to less than 50% speed on my 1GB service. Both support DOCSIS 3.0 and 3.1, are certified by Comcast Xfinity, and are compatible with all devices and internet service providers. For example, this site details the common IP addresses for Netgear modems like mine. Modems usually get firmware updates from the ISP itself. MB8600 supports ultra fast DOCSIS 3.1: the only cable modem standard that can deliver internet speeds of 1 Gbps or higher: up to many gigabits per second. Motorola MR2600 Wrap Up. With Motorola extras including advanced surge and lightning protection, and a 2-year warranty, MB8600 is a superb choice for customers who want the ultimate in cable modem performance. Any time your modem manufacturer issues an update to your modems firmware, they send it to your ISP. That is why I shelled out $190 for next gen modem right away to not buy twice. Description. With a speed that allows up to 6Gbps, this modem is excellent for people who have gigabit internet from their internet service providers. ). One of those checks is to see if the latest firmware version is running on the modem. The Motorola MB8600's status lights are helpful for . The Arris SB6141 is still listed for Comcast Business up to 200 Meg. Compatible ISPs include Xfinity, Cox, Spectrum, Charter, Time Warner, and Brighthouse. They may not have a budget for testing that other, larger ISPs have. For immediate assistance, check out the Xfinity Assistant. We need to go to the source to see what the latest firmware version for your modem is. It was never valid in the first place. 210.65.88.143 Were well aware of this at this point. One more important note: not all Gigabit services use a standard cable modem. It supports OFDM, a digital data encoding method that reduces latency in DOCSIS 3.1 devices. Sign In | Customer Service | Order Tracking. Took me a bit to get it activated, but I was able to get to the admin page just fine through a couple reboots, but only before I got it activated with Comcast. Though it is important to note that this is not a WiFi router by itself and it also will not work with landline phone plans, rather it is strictly for internet-only plans. If you can't find the problem the only thing you can do is have a Comcast premise tech out to take a look. If you had an xfinity modem they just would have swapped it out. uniqs 4634: Share Comcast increases internet speeds. ; Maximum speeds up to 400 Mbps - DOCSIS 3.0 modem (32 or 24 channels down) It is a certificate that Motorola/Zoom never had signed by a public certificate authority. When an ISP gets a firmware update for a specific modem, they have to check and test it. Reddit and its partners use cookies and similar technologies to provide you with a better experience. After rebooting the modem, they will not be able to get to the modem web UI again until they perform this process to clear the old cert out of the browser. Download speed has gone from 1.4 tb average to 500mb. If you live in a metropolitan area, you are probably in one of these networks. We have made changes to keep employees safe so response and call times may be longer than usual. This time they are saying they need to call Motorola to update the firmware, and Motorola isnt open until tomorrow when Ill be at work and my wife is supposed to be working from home. Restarts of router between each change. When you restart your modem, it runs through multiple checks when it powers up. If you dont know your IP address and your modem doesnt have a sticker on it, you should try looking online. Thread starter randomName; Start date Feb 21, 2019; randomName Very Senior Member. You arent responsible for updating your modem. All was good until modem firmware was updated. Once paired with a Gigabit router, will allow you access to the fastest consumer Internet speeds around. What can you do? When something like that happens, the modem you bought may no longer be compatible. You want to make sure youre getting the best performance, features, and security to go with it. Especially today with everyone emailing, banking, and shopping online, you want to make sure your internet connection is as secure as possible. Compatible services: Comcast Xfinity, Cox, SpectrumMax downstream: 2 GbpsMax upstream: 2 GbpsChannel bonding: 328Ethernet ports: 4. See all 38 - listings for . That should give us the information were looking for. I am not sure of the exact details . On the inside, though, the Motorola MB8600 features DOCSIS 3.1, capable of getting up to 6Gbps of Internet bandwidth from the provider. Take the few minutes to change your modems password if you havent done so already. Are Ethernet Cables Backwards Compatible? New versions of firmware will be released when your modem manufacturer fixes a bug or addresses a security concern in your modems software. Unfortunately, multi-gig technology is quite limited. Our community is your official source on Reddit for help with Xfinity services. What if this wasnt the case? Couldnt find anything particularly useful on Motorolas website. This is very important. Received the Motorola DOCSIS 3.1 cable modem on-time from Amazon. It also has a sleep mode that helps conserve energy. It usually reconnects after a manual restart. If they can fix the problem remotely insist they send a tech out to identify the cause and correct it. Does Using an Ethernet Cable Matter for Gaming? The rep said thats not the case since its my own modem. This eliminates WiFi as a source of lag or internet latency for that one device, which is often useful for online gaming. Microsoft 365 & Office; Antivirus & Security Software; Tax Preparation Software; . With a 164 modem, youll get up to 680Mbps for downloads and only half of that with an 84 modem. When it comes to updating your modem, theres good news and bad news. Press question mark to learn the rest of the keyboard shortcuts. Can anyone help with this? Router firmware is latest. You need to take action. Until then, it is future-proofing and you will only get 1 Gbps up and down. Press question mark to learn the rest of the keyboard shortcuts. The Motorola MB8600 DOCSIS 3.1 Cable Modem is the device that takes the internet from your provider and distributes it into your household for you and any other internet users to access. We recently ended our promotional rate with Comcast and while negotiating a new rate I was happy to see they had started offering 1000Mbps down service in my neighborhood. Enter the IP 192.168..1 into your browser and pressing enter. On Amazon.com, the Motorola MB8611 is a huge hit among cable modems. Showing 1-10 of 14 answers. The biggest bummer about this is that every second ethernet port is only for bonded use, so the CM1200 functionally only has two ethernet ports. I ordered a new MB8600 cable modem, which arrived a week later. Even if you dont have DOCSIS 3.1 service now, you can benefit from the 328 DOCSIS 3.0 capability thats also built into this cable modem. This issue aside, the SB8200 is definitely one of the best DOCSIS 3.1 modems, and thats not even because of how few there are. Another usability factor to consider is where the screen is located. If enough customers call looking for a modem update, it might motivate them to get the the update released sooner. I use xfinity with my own Motorola MB8611 modem. Anybody who needs to go to their modem page will be able to get there until the reboot. Hardware Version: V1. The issue may not occur on Chrome or other browsers. This is why buying a third party modem isn't always a great solution despite being cheaper in the long run. This section says that firmware upgrades are provided by the ISP. Press J to jump to the feed. Does anyone know how to perform the same fix for Chrome? I'm not sure where to take it from here. Note that you need to reset or power cycle the modem every time you change the device directly connected to it's Ethernet port unless all the client devices have the same MAC address. chances are there will not be any cert listed in firefox, instead this will work, go to the browser's roaming profile directory %homepath%/appdata/roaming/Mozilla/Firefox/profiles/{profilename}, optionally you can rename or delete 'cert9.db' to reset firefox back to the default keys. The C7800 has a useful LED display to show the status of different components and is overall fairly compact. A power button can make this process more convenient. Otherwise, you run into yet another bottleneck. Just figured out my modem is running 8611-19.2.20, which I think is the most recent versionmust be something else. Supporting the only standard that can deliver speeds over 1 Gbps/sec, this DOCSIS 3.1 Cable Modem has been approved for all multi-Gigabit speed tiers by Comcast Xfinity. It's throwing a compatibility error because Xfinity believes any modem with only 1 gig ports isn't compatible with higher tiers when it isn't true at all. Use this firmware update, and Cox just pushed new firmware version 8600-18.2.9 for over a year so bonded a! 1 - 4 of 4 Posts . How to update MOTOROLA MB8600: First, you need to download firmware from the official website of your router manufacturer. Front View. Still, this modem stands on its own, offering the highest potential download speed, assuming you are able to utilize its four ethernet ports for link aggregation. I appreciate you sharing your logs. Copyright 2023 Heavy, Inc. All rights reserved. Now connect your modem as shown on the next panel. Comcast Radom Disconnects . With a Gigabit router in your network, the MB8600 delivers flawless video streaming, gaming, and web browsing over wireless. Another thing to keep in mind is that checking and testing modem updates costs your ISP money. Find more NetgearNighthawk C7800 Modem-Router Combo information and reviews here. As you can see, the firmware version installed on my modem is V1.01.22. In some cases, ISPs wont update your modem firmware as often as they should. It seems like only Comcast/Xfinity really bother updating firmware. Network Setup ---> Motorola MB8600 modem / Asus AX89X Router / Asus AC3100 . The Arris SURFboard SBG8300 bears a lot of similarities to the Arris SB8200. The issue may not occur on Chrome or other browsers. Its performance is capped at 1 Gbps and it cannot support multi-gig plans. This includes standard routers as well as Whole Home Routers or Mech routers like eero, Google WiFi and Orbi. Even if it says your modem is compatible, it may be worth calling since you may have an internet tier that wasnt available when the modem was put on the market. I have tried DHCP query frequencies: aggressive, normal, and continuous. Hello, @TerryO44. Motorola MB8600 is the latest device from the new-generation of cable modems to join the DOCSIS 3.1 group (along with Arris SB8200 and Netgear CM1000) and, besides featuring up to 32 SCQAM (DOCSIS 3.0) or two OFDM (DOCSIS 3.1) bonded channels which should allow you to take advantage of the best and fastest Internet speed available from your . Overall Take. Modems are usually offered by your internet provider for a monthly fee. Once the modem update has been tested and everything works properly, your ISP will issue the firmware update. These are only available in limited circumstances though, and for the most part, the average user wont need two link aggregated ports to enjoy lag-free 4K gaming and streaming. Luckily, this information is listed on your modem as well. Note that line impairments may exist that the modem is not able to report. On some occasions it may take them a while to issue a firmware update after its released. You can override the lack of trust, however if the browser permanently stores the exception (Firefox, for example), you will run into a problem the next time the modem is restarted. However, you may find that the money you spent renting your equipment could have easily been made up by purchasing a modem and then switching it out for a newer model when the network upgraded. If you rent from your cable company, theyll likely set up your modem. As a result, it makes it really hard to manage all of these modem updates. The modem does not indicate that the WAN ports are linked (LAN light flashing green). Both support link aggregation. But it keeps happening. A speedy 2.5GbE port enables faster, more reliable Internet for lag-free streaming, gaming, and more! They should be able to tell you if theyre working on the update or not. New firmware version 8600-19.3.11 is being pushed to the MB8600 in some markets. This modem is well-ventilated and it has a prominent LED display for troubleshooting. Most other ISPs stick with the firmware that shipped with the modem for years and years. So I have a Motorola MB8600 that keeps losing its connection to Comcast Xfinity internet. Learn More. For many households, an 84 modem with 343Mbps or 686Mbps will likely suffice. And while all of its features dont work with the current state of wireless service in the US, this is by the far the most future-proof option around. Computer operating systems no longer updated. Compatible services: Xfinity, Cox, Spectrum, Charter, Time Warner, BrighthouseMax downstream: 2 GbpsMax upstream: 2 GbpsChannel bonding: 328Ethernet ports: 2. I bought mine several years ago it seems, Funny. I moved to a new home in Jan 2020, and a tech came out and replaced some wiring and ensured I had good signal. Save my name, email, and website in this browser for the next time I comment. Question Restore stock firmware for Archer . 7 Best Docsis 3.1 Modems for Gigabit+ Internet. However, chances are, you can save on that rent by purchasing a modem that may even work much better than what theyre issuing.